S77's Terms and Conditions — Know before you use

Welcome to s77. These Terms & Conditions ("Terms") apply to use of the s77.wine website and mobile application. They take effect automatically when you register or use the s77 platform, so it is important to read them in full before you start.

S77 is committed to providing a safe, transparent, and enjoyable gaming environment for Bangladeshi players. These terms are designed to protect the interests of both parties. If you have any questions, contact our 24/7 Bangla support team.

1General Terms & Conditions

By accessing or using the s77 platform, you agree to the following general terms and conditions. These terms constitute a legally binding agreement between you and s77.

• You must be at least 18 years old to use the s77 platform.
• Online gaming must be legal in the country or region from which you are accessing the platform.
• By registering at s77, you confirm that you have read and agree to all of these terms and conditions in full.
• S77 reserves the right to modify these terms at any time without prior notice.
• If any part of these Terms is found to be unlawful or unenforceable, the remaining provisions will continue in full force.
• S77 strives to deliver the best possible experience, but cannot guarantee uninterrupted availability of the platform.

2Account Registration & Eligibility

The following conditions must be met to open an account at s77. s77 reserves the right to approve or reject any registration application.

Eligibility Requirements

• You must be 18 years of age or older.
• Each person may only register one account. If multiple accounts are found belonging to the same person, all accounts will be terminated.
• The name, date of birth, phone number, and address provided at registration must be accurate and truthful.
• You must register under your own name — registering under someone else's name or with a false identity is not allowed.
• S77 employees are not permitted to open gaming accounts on the platform.

Identity Verification (KYC)

S77 may request identity verification documents at any time, including a National ID, passport, or other government-issued documents. s77 reserves the right to withhold withdrawals until the KYC process is completed.

Signing up at s77 is completely free. To register, Click here।

3Account Security

Keeping your s77 account secure is your responsibility. Do not share your password or login credentials with anyone.

• Use a strong password — at least 8 characters, combining numbers and special symbols.
• Never share your password with anyone, including the s77 support team.
• Always log out after using a public or shared device.
• If you suspect unauthorized access to your account, notify our support team immediately.
• S77 is not liable for any unauthorized activity carried out from your account.

4Deposits & Payments

A range of Bangladeshi payment methods are available for deposits at s77, including bKash, Nagad, and Rocket. Deposits are typically credited to your account instantly.

General Deposit Rules

• The minimum deposit amount is BDT 200.
• Deposits must be made using a payment method registered in your own name.
• Deposits from third-party accounts are strictly prohibited.
• S77 reserves the right to verify any deposit. Suspicious deposits may be held for review.
• Deposited funds do not earn any interest.
• Deposits made with fraudulent intent may result in account termination and legal action.

Payment Methods

• bKash — Most popular, instant credit
• Nagad — Fast processing, low fees
• Rocket (DBBL) — Reliable mobile banking

For any payment-related issues, contact our 24/7 support. Deposit issues are typically resolved within 1 hour.

5Withdrawal Policy

Withdrawals at s77 are simple and fast. Our goal is to get your winnings to you as quickly as possible.

Withdrawal Conditions

• The minimum withdrawal amount is BDT 500.
• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawals above a certain amount may be delayed if KYC verification has not been completed.
• Wagering requirements must be met before withdrawing any bonus winnings.
• Standard withdrawal requests are processed within 15 minutes to 24 hours.
• Withdrawals may be suspended if fraud or a breach of rules is suspected.

6Bonuses & Promotions

S77 regularly offers a variety of bonuses and promotions. Each bonus offer has its own terms, which are detailed on the promotions page.

General Bonus Terms

• Each bonus offer can only be used once, unless stated otherwise in the offer.
• Withdrawals are not permitted after claiming a bonus until the wagering requirements have been fulfilled.
• Claiming bonuses across multiple accounts from the same household, device, or IP address is prohibited.
• S77 reserves the right to modify or cancel any bonus offer at any time.
• The welcome bonus applies to new members on their first deposit only.
• If bonus abuse is detected, the bonus and any associated winnings may be voided.

Wagering Requirements

Wagering requirements refer to the number of times you must wager your bonus amount before it can be withdrawn. For example, a 30x wagering requirement on a bonus of BDT 1,000 means you must place a total of BDT 30,000 in bets before withdrawing. Requirements vary by bonus — On the promotions page View Details.

7Betting Rules

The following rules must be followed when placing bets on the s77 platform.

• Each game has its own betting limits — minimum and maximum bet amounts are listed on the game page.
• If a technical error causes an incorrect game result, s77 reserves the right to void that round.
• S77 is not responsible for any bets lost due to internet connection issues.
• All games use an RNG (Random Number Generator) system — ensuring every outcome is completely random and unbiased.
• In Live Casino games, the dealer's decision is final.
• Sports Betting payouts are settled based on official match results.

All games on s77 are audited and certified by independent third-party organizations. Fair play is at the core of everything we do.

8Prohibited Activities

The following activities are strictly prohibited on the s77 platform. Violations may result in account termination and balance forfeiture.

• Operating multiple accounts under the same identity.
• Registering with a false identity or under another person's name.
• Bonus abuse or bonus arbitrage.
• Gaining an unfair advantage through hacking, cracking, or software manipulation.
• Harassing or discriminating against other players.
• Using the platform for money laundering purposes.
• Depositing using stolen payment methods.
• Intentionally exploiting technical glitches or bugs.

9Responsible Gaming

Responsible Gaming is a top priority at s77. We believe gaming should be a healthy form of entertainment — never a source of stress or addiction.

Our Responsible Gaming Tools

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Session Timer: Track how long you play and set time limits for yourself.
• Taking a Break: Temporarily suspend your account for anywhere between 24 hours and 6 weeks.
• Self-Exclusion: Permanent or time-limited self-exclusion options are available for extended breaks.
• Reality Check: Review summaries of your gaming sessions at regular intervals.

If you or someone you know may be struggling with a gaming addiction, please reach out to our support team. For more information, visit our Responsible Gaming Page View.

10Account Closure & Suspension

S77 reserves the right to temporarily or permanently close any account under the following circumstances.

• Violation of any part of these Terms.
• If fraud or money laundering is suspected.
• If false or inaccurate information is provided during registration.
• If KYC verification fails.
• By court order or legal obligation.

Account closure requested by the player

You can close your account at any time by contacting our support team. Please withdraw any available balance before closing your account. If self-exclusion is active, the account cannot be reopened before the specified period ends.

11Dispute Resolution

Any dispute between s77 and a player will first be addressed through our customer support team.

How to Submit a Complaint

• First, raise your complaint with the support team via live chat or email.
• An initial response will be provided within 48 hours of receiving a complaint.
• Complex matters will be resolved within 7 business days.
• If you are not satisfied with the support team's resolution, you may escalate the matter to a higher level.

In disputes over game outcomes, s77's server logs will be treated as conclusive evidence. We are committed to fairness and transparency in resolving all disputes.

12Changes to Terms

S77 reserves the right to update these Terms & Conditions at any time. Changes will follow the process outlined below.

• For significant changes, notice will be sent to your registered email address.
• The "Last Updated" date at the top of the page will reflect any changes to the terms.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• You may request account closure if you do not agree to the updated terms.

It is your responsibility to read the latest terms and conditions and stay informed of any updates. If you have any questions, our support team is always ready to help.